Shipping policy
At HEGHU, we are committed to delivering your orders quickly, safely and efficiently. Please read our shipping policy below to understand how we process and deliver your orders across India.
📦 Order Processing Time
All orders are processed and dispatched within 12–48 hours after confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
🚀 Delivery Time
Once dispatched, your order will be delivered within 3–7 business days, depending on your location.
- Metro cities: 3–5 days
- Other locations: 4–7 days
Delivery timelines may vary slightly due to external factors such as courier delays or unforeseen circumstances.
🌍 Shipping Coverage
We currently ship across India.
No matter where you are located, we aim to deliver your order safely to your doorstep.
💰 Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout
- Free shipping offers may be available during promotions
📍 Order Tracking
Once your order is dispatched, you will receive tracking details via email or SMS.
You can track your order status in real-time using the provided tracking link.
⚠️ Delivery Delays
While we strive to deliver all orders within the estimated time, delays may occur due to:
- High demand or sale periods
- Courier service issues
- Weather or logistical disruptions
We appreciate your patience and understanding in such cases.
📦 Incorrect Address / Failed Delivery
Please ensure that your shipping details are accurate at the time of placing the order.
HEGHU will not be responsible for delays or failed deliveries due to incorrect or incomplete address details.
☎️ Need Help?
If you have any questions regarding shipping, feel free to contact us:
📧 Email: hello.heghu@gmail.com
🕒 Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM
❤️ Our Commitment
At HEGHU, we aim to provide a seamless and reliable delivery experience so you can shop with confidence and ease.