Contact information
We’re here to assist you with any questions, concerns or support related to your orders. At HEGHU, we are committed to providing a smooth, reliable and premium shopping experience for every customer.
💬 Get in Touch
Have a query about your order, product or delivery? Feel free to reach out to us and our team will be happy to assist you.
📧 Email Support:
hello.heghu@gmail.com
📍 Registered Office:
C21 Mall, 5th Floor, Sector 37, Tirur, Malappuram, Kerala – 676101
🕒 Working Hours:
Monday to Saturday – 10:00 AM to 6:00 PM
🕒 Support Response Time:
We strive to respond to all customer queries within 6–12 hours, ensuring fast and reliable assistance.
🚀 Customer Support
To help us resolve your query faster, please include the following details in your message:
- Order ID (if applicable)
- Clear description of your issue
- Images or video proof (if required)
Our team is dedicated to providing quick and effective solutions.
🔁 Returns & Exchanges Support
For return or exchange related queries, please ensure you have:
- Your Order ID
- 360° parcel opening video
- Clear images of the issue
👉 Requests without proper proof may not be accepted as per our policy.
💎 Why Contact HEGHU?
- Fast & responsive customer support
- Transparent policies and communication
- Secure and reliable assistance
- Customer-first approach
❤️ We’re Here for You
Your satisfaction is our priority. Whether it’s a small question or a major concern, our team is always ready to assist you with professionalism and care.